Driving Business Growth Through Effective Client Communication: Insights from My Internship

Citation

Hang Lawati, Misam. (2022). Driving business growth through effective client communication: Insights from my internship. (Cooperative Education). Bangkok: Faculty of Business Administration, Siam University.

Abstract

This report document is my experiences as a Marketing Intern at Prixa Technologies, where I gained practical knowledge of the technology industry and software. The main objectives of the internship were to maintain a client relationship with daily follow-up and excellent service and support, research competitors, approach new clients, and Provide ideas and concepts for social media marketing. During my Intern at Prixa Technologies, I worked closely with the sales and marketing team as well as with the backend and front of IT teams to identify the trend and opportunities in the market. I collaborated on designing reports for the clients as well as listening to their testimony on what could be improved. I learned the skills to deal with every type of customer, adapt to the change in the market and make a decision based on the situation. My internship at Prixa Technologies has provided me with a great learning experience allowing me to develop essential skills and guiding me in a direction where I am confident in a professional setting. The report highlights the key takeaways from my internship and reflects on how the experience has helped me in my growth both personally and professionally.

Keywords:  Handling Clients, Supporting Team activities, Managing social media, Content writing.

Driving Business Growth Through Effective Client Communication: Insights from My Internship

Faculty of Business Administration, Siam University, Bangkok, Thailand