Project Title : Herbal air freshener : The Case study of W Bangkok Hotel
By : Rungtiwa Siriwong, Ms.Yuwarin Sripan
Advisor : Ms.Yuwarin Sripan
Degree : Bechelor of Arts in Hotel Studies
Major : Hotel Studies
Faculty : Liberal Arts
Semester / Academic year : 3/2016
Abstract
The W Hotel Bangkok is a five stars hotel that recently established but this place is famous among tourists from Thailand and others countries because the hotel is located on Sathorn Road. In the highly competitive world of business, unwanted odors is the most important problem of five stars hotel because it makes customers dissatisfied, disappointed, wasted time and often have to change rooms for customers. Therefore, we need to find the appropriate way to deodorize it. By solving this problem, we observed and interviewed the hotel staffs to find solutions for this problem. The results found that using.