| Title: | Optimising Employee Experience: Insights and Strategies from the Human Resources Department at Highland Group |
| Author: | Ms. Kiran Paudel |
| Advisor: | Mr. Raj Sankrit |
| Degree: | Bachelor of Business Administration Program in Finance and Investment (International Program) |
| Major: | B.B.A. Finance and Investment (International Program) |
| Faculty: | Business Administration |
| Semester/Academic year: | 2/2566 (2023) |
Abstract
This internship report comprehensively analyses my 16-week cooperative education program in the Human Resources Department at Highland Group, a renowned liquor manufacturing and trading company. The report outlines the various insights gained, strategies developed, and initiatives undertaken to optimise employee experience during this period. Throughout the internship, I was actively involved in projects aimed at enhancing employee engagement, onboarding, induction, orientation, training and development, diversity and inclusion, and performance management. Through hands-on experience and collaboration with HR professionals, I gained valuable insights into the complexities and challenges faced in managing a dynamic workforce. The creation of a new employee onboarding program to speed up the integration process, the introduction of a wellness campaign to enhance staff well-being, and the execution of diversity training seminars to encourage inclusivity are some of the internship’s major highlights. These programs were created to provide a productive and happy work environment that values employee happiness. Through this internship, I have gained practical knowledge, honed my skills in HR management, and developed a deeper understanding of the importance of employee experience in organisational success. The experience at Highland Group has not only enriched my professional growth but has also equipped me with valuable insights and strategies that can contribute to the company’s ongoing commitment to a vibrant and engaged workforce.
Keywords: Employee Experience, HR Management, Diversity and Inclusion
Mr. Raj Sankrit, บธ.บ. การเงินและการลงทุน (หลักสูตรนานาชาติ) – B.B.A. Finance and Investment (International Program), บริหารธุรกิจ (Business Administration), บริหารธุรกิจบัณฑิต สาขาวิชาการเงินและการลงทุน (หลักสูตรนานาชาติ) – Bachelor of Business Administration Program in Finance and Investment (International Program), 2/2566 (2023)