Project Title : The factors that effect to increase efficiency of transport service case study : P.S.P Transport and Tour Part., Ltd
By : Patharaporn Wutthikul, Ms.Supattra Huabjaroen
Advisor : Ms.Supattra Huabjaroen
Degree : Bachelor of Arts in Tourism Studies
Major : Tourism Studies
Faculty : Liberal Arts
Semester / Academic year : 3 /2016
Abstract
The study of this report have resulted from a recently completed internship at P.S.P Transport and tour Part,. Ltd. form 15th May 2017 to 25th August 2017.The internship focused on matters primarily Relating to coordination. A major finding of this internship is the conclusion that the company has a high number of employees both permanent and temporary.
This high level of staffing has caused communication problems within the organization with frequent distortion due to varying levels of service standards and a frequent failure on the part of employees to maintain sufficient understanding of their job. It is vital that the company maintains effective communication between employees, also prioritizing a high level of job comprehension in the work force. After having identified the primary issue facing the organization, the next step is to examine the factors which are vital to increasing efficiency in the service case study of P.S.P Transport and tour Part Ltd. The following considerations are key to factors are Communication, coordination and operation, Transportation service –a way to increase the efficiency of employees.
The results of this study indicated the factors that effect to increase efficiency of company are communication, coordination and operation, and Transportation service.
Keywords: Communication, Coordination and operation, Transportation, P.S.P Transport and tour Part.
The factors that effect to increase efficiency of transport service case study: P.S.P Transport and Tour Part., Ltd
Faculty of Liberal Arts, Siam University, Thailand