Title: The Influencing Factors of International Student Satisfaction with Management in Higher Vocational Colleges in Shandong Province
Author: Han Yewen
Advisor: Assoc. Prof. Dr. Qiu Chao
Degree: Master of Business Administration
Major: International Business Management
Faculty: บัณฑิตวิทยาลัย (Graduate School)
Academic year: 2567 (2024)
Published: The 16th National and International Academic Conference 2023 “Digital Transformation and Sustainable Innovation: Strategies for a Sustainable Future” 31 Oct. – 1 Nov. 2023, pp.375-386 Click PDF
Abstract
Higher vocational education in China is developing at a fast pace based on its strong cultural background and growing economic strength. With the cross-regional mobility of international talents, more and more international students make China their first choice for study and further education. In recent years, as the number of international students in China has increased, the management of international students has become a fundamental part of international student training in higher vocational colleges and universities. Relying on the promotion of the “Belt and Road” initiative, Shandong Province has seen a substantial increase in the number of international students and countries in recent years, and the management of international student has become a task that higher vocational colleges in Shandong Province must face and pay attention to in their daily work.
This study was conducted on international students of Shandong Vocational College. The quantitative research method was used in this study. The objectives of the study were to explore the factors that affect international students’ satisfaction, and to discover how instructional management, administration, logistics service and scholarship system affect international student satisfaction, and to make suggestions for improving the international competitiveness of higher vocational education in Shandong Province. Data collection was carried out by distributing 403 questionnaires. The results showed that instructional management, administration, logistics service have a significant positive effect on international student satisfaction. Scholarship system does not have a significant effect on international student satisfaction. For countermeasures, Shandong Vocational College should focus on the following aspects: 1) Enhancing instructional management; 2) Upgrading administration; 3) Optimizing logistics service; 4) Improving scholarship system.
Keywords: international students, student management, student satisfaction
The Influencing Factors of International Student Satisfaction with Management in Higher Vocational Colleges in Shandong Province
6417195049 Han Yewen 2567 (2024) The Influencing Factors of International Student Satisfaction with Management in Higher Vocational Colleges in Shandong Province สารนิพนธ์ (Independent Study), Advisor: Assoc. Prof. Dr. Qiu Chao, ปริญญาโท (Master’s Degree), บัณฑิตวิทยาลัย (Graduate School), Master of Business Administration, International Business Management, Bangkok: Siam University