| Title: | Healthcare Delivery through Insurance and International Patient Coordination |
| Author: | Saramsha Niraula |
| Advisor: | ดร.หญิง ซานี่ – Dr. Yhing Sawheny |
| Degree: | บริหารธุรกิจบัณฑิต สาขาวิชาการตลาด (หลักสูตรนานาชาติ) – Bachelor of Business Administration Program in Marketing (International Program) |
| Major: | บธ.บ. การตลาด (หลักสูตรนานาชาติ) – B.B.A. Marketing (International Program) |
| Faculty: | บริหารธุรกิจ (Business Administration) |
| Semester/Academic year: | 2/2567 (2024) |
Abstract
This report provides a comprehensive overview of my Co-Op studies experience at HAMS Hospital, where I interned as a Marketing Intern primarily within the Insurance and International Patient Services Department. The report reflects on my learning journey, practical contributions, challenges faced, and insights gained while working in a fast-paced healthcare environment. It explores how academic knowledge was applied in real-life scenarios and highlights the importance of effective communication, patient service, and teamwork in the healthcare sector. The report also includes a SWOT analysis of the hospital’s international patient services, identifies operational challenges, and proposes actionable recommendations. Despite limitations such as the short internship duration and confidentiality constraints, the experience proved to be highly enriching, helping me grow both personally and professionally. The report concludes with reflections and recommendations for enhancing the university’s Co-Op program based on firsthand experience.
Keywords: Co-op program, Healthcare environment, patient
Saramsha Niraula 6408040042, Advisory by: ดร.หญิง ซานี่ – Dr. Yhing Sawheny, บธ.บ. การตลาด (หลักสูตรนานาชาติ) – B.B.A. Marketing (International Program), บริหารธุรกิจ (Business Administration), บริหารธุรกิจบัณฑิต สาขาวิชาการตลาด (หลักสูตรนานาชาติ) – Bachelor of Business Administration Program in Marketing (International Program), 2/2567 (2024)