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The Use of Chatbot in Helmets Nepal

Last modified: August 5, 2022
Estimated reading time: 1 min
Project Title: The Use of Chatbot in Helmets Nepal
Author: Ms. Amee Chhantyal 
Advisor: Dr. Chanatip Suksai
Degree: Bachelor of Business Administration (International Program)
Major: Finance and Banking
Faculty: Business Administration
Semester / Academic year: 2/2021


Chhantyal, Amee. (2021). The use of chatbot in Helmets Nepal. (Cooperative Education). Bangkok: Siam University.


This cooperative report entitled “The Use of Chatbot in Helmets Nepal” has the goal to study the use of chatbot in communication of Helmets Nepal. This report focuses on how chatbot has made it easier between the customer and HsN communication team. Objective of this study includes: 1) engaging oneself in the problem and working environment, one might gain a broader understanding; 2) Being familiar with the operational concepts, manuals, provisions, guidelines, and regulations; 3) Investigating the effectiveness of a chatbot.

The following report is based on my internship at Helmets Nepal. The main purpose of this study is to get useful insights into the corporate world and to integrate theoretical knowledge with actual experience.

The study’s major purpose is to get experience in a real-world organizational setting outside of the classroom, as well as to practice communication and interpersonal skills. It’s not as easy as I imagined persuading a consumer and providing them with the service they want.

Being a member of Helmets Nepal for the past few months has been an incredible experience in which I have not only learnt about marketing in general but also had the opportunity to create networks and work with a variety of brands. This report details my work as well as my list of duties and obligations.

Keywords: Chatbot, operational concept, communication.

The Use of Chatbot in Helmets Nepal

Faculty of Business Administration, Siam University, Bangkok, Thailand