A case study of management failure in Mitigating employee turnover in the Hotel Industry

การอ้างอิง/citation

Ali, Rashad. (2018). A case study of management failure in Mitigating employee turnover in the Hotel Industry. (Independent study, Master of Business Administration). Bangkok: Siam University.

Abstract

In companies, employee productivity is an on-going issue. In addition to employee productivity, this study examined the ways in which management fails to mitigate employee turnover within the hotel industry. This study used the Documentary Research Method of interviews, data collection from peer-reviewed articles, historical data, and past research to support the claim that management plays a role in failing to mitigate employee turnover. Findings revealed that not only does management play a role in failing to mitigate employee turnover they also contribute, and in many cases, are the cause of employee turnover in the hotel industry. Personal Factors and Organizational Factors were the driving forces behind management and their failure to achieve this goal. Strategies and solutions that were found from this research can be deemed helpful to top-level and mid-level management to develop new and innovative ways to help mitigate employee turnover. One major limitation of this study was the absence of quantitative data to support these claims. However, this information found through Documentary Research Method can serve as a reliable solution for future studies.

Keywords: Management, Employee Turnover, Mitigating Turnover.

A case study of management failure in Mitigating employee turnover in the Hotel Industry

International Master in Business Administration (IMBA), Siam University, Bangkok, Thailand

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