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Travel E-commerce Marketing Strategy of CTRIP in Travel Online Marketplace

Last modified: June 26, 2021
Estimated reading time: 1 min
Project Title: Travel E-commerce Marketing Strategy of Ctrip in Travel Online Marketplace
Author: Miss Xin Zhang
Advisor: Dr. Tanakorn Limsarun
Degree: Master of Business Administration (International Program)
Major: International Business Management
Faculty: Graduate Schools
Academic year: 2020


Conference Proceedings
2nd National and International Academic Conference “Innovation and Management for Sustainability” 15-16 December 2020


Zhang, Xin. (2020). Travel e-commerce marketing strategy of CTRIP in travel online marketplace. (Independent study, Master of Business Administration). Bangkok: Siam University.


This study focused on researching the effect of market strategy in Ctrip online travel business. The study analyzed the effects of travel e-commerce marketing strategy that affected the development of company. This study found that establishing a correct business model and marketing strategy, implementing the model that includes and provides products to the needs of the market, promotion, and service are highly significant for the travel e-commerce to enlarge the market and increase income. With the constant development of Chinese travel e-commerce, many companies with different business models entered in this market. Therefore this study suggested that these online travel companies should review the consumer market and combine the findings that with own situations to find the most appropriate business model of developement. Results indicated that an appropriate marketing strategy has positive direct effects on enlarging market share and increasing income. This thesis aimed at thouroughly studying the changes of Ctrip’s business model to find out some strategy that can help other online travel companies to improve themselves.

Keywords: e-commerce, travel, market, business model.

Travel e-commerce marketing strategy of CTRIP in travel online marketplace

Master of Business Administration (International Program), Siam University, Bangkok, Thailand