Impact of Learning Organizations on Sustainable Performance in Chinese Public IT Companies: A Causal Model with Knowledge Management and Innovation Capability as Mediators

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Title: Impact of Learning Organizations on Sustainable Performance in Chinese Public it Companies: A Causal Model with Knowledge Management and Innovation Capability as Mediators

Author: Qin Junjie

Advisor: ผศ. ดร.มณีกัญญา นากามัทสึ – Asst. Prof. Dr. Maneekanya Nagamatsu

Degree: Doctor of Philosophy Program in Management

Major: Ph.D. in Management

Faculty: Graduate School

Academic year: 2567 (2024)

Published: Journal of Infrastructure, Policy and Development Vol 8, No 12, pp. 1-21, 9249 | ปีที่ 8 ฉบับที่ 12 รหัสบทความ 9249 (หน้าที่ 1-21)  Click


Abstract

This research aims to (1) examine the factors within a learning organization that significantly influence sustainable performance in China’s public IT companies, (2) analyze the mediating roles of knowledge management practices and innovation capability in enhancing sustainable organizational performance, and (3) propose a causal model demonstrating how learning organization practices impact sustainable performance.

A mixed-method approach was employed, comprising quantitative data from 546 valid responses to a survey distributed across 10 public IT companies in five regions of China. The qualitative component involved in-depth interviews with 20 middle managers to provide additional insights. Data were analyzed using quantitative methods as the primary approach, while qualitative findings offered supporting context. Ethical approval was obtained under certification number PIM-REC 037/2567.

The results indicate that Connection System is the most impactful learning organization factor, aligning learning initiatives with long-term objectives. In Knowledge Management Practices, Knowledge Application emerged as the highest influence, underscoring the importance of effectively applying knowledge to optimize outcomes. Process Innovation was the strongest factor in Innovation Capability, emphasizing its role in operational efficiency and product development. Finally, Environmental Performance displayed a critical dimension of sustainable organizational performance, stressing the importance of sustainability initiatives like energy efficiency and carbon reduction. These findings highlight the importance of strategic leadership, knowledge application, process innovation, and environmental performance in advancing the sustainable success of China’s public IT sector.

Keywords: learning organization, knowledge management, innovation capability, sustainable performance


Impact of Learning Organizations on Sustainable Performance in Chinese Public it Companies: A Causal Model with Knowledge Management and Innovation Capability as Mediators /

6319200019 – Qin Junjie 2567 (2024) Impact of Learning Organizations on Sustainable Performance in Chinese Public it Companies: A Causal Model with Knowledge Management and Innovation Capability as Mediators วิทยานิพนธ์ (Thesis), Advisor: ผศ. ดร.มณีกัญญา นากามัทสึ – Asst. Prof. Dr. Maneekanya Nagamatsu, ปริญญาเอก (Doctorate Degree), บัณฑิตวิทยาลัย (Graduate School), ปรัชญาดุษฎีบัณฑิต สาขาวิชาการจัดการ – Doctor of Philosophy Program in Management, ปร.ด. การจัดการ – Ph.D. in Management, Bangkok: Siam University

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