Title: Impacts of Work Connectivity during Non-office Hours on Employee’s Attitudes and Behaviors: A Comparative Case between General Staffs and Executives in Educational Institutions in Shandong Province, China
Author: Chen Xiangzhi
Advisor: รศ. ดร.ไชยนันท์ ปัญญาศิริ – Assoc. Prof. Dr. Chaiyanant Panyasiri
Degree: ปรัชญาดุษฎีบัณฑิต สาขาวิชาการจัดการ – Doctor of Philosophy Program in Management
Major: ปร.ด. การจัดการ – Ph.D. in Management
Faculty: บัณฑิตวิทยาลัย (Graduate School)
Academic year: 2567 (2024)
Published: Rajapark Journal, Vol. 19 No. 62 (2025) January – February Click
Abstract
This study explores the effects of work connectivity outside office hours on the attitudes and behaviors of general staff and executives in educational institutions in Shandong Province, China. With a foundation defined by the Conservation of Resources (COR) theory and the Job Demand-Resource (JD-R) model, the research examines how digital connectivity impacts role overload, quality of work life, employee engagement, and counterproductive work behaviors. The researcher gathered data through a survey with 626 valid responses and then analyzed it using social science research software.
Findings reveal that work connectivity outside office hours increases role overload and counterproductive work behaviors while diminishing the quality of work life and employee engagement for both staff and executives. These effects were more pronounced among general staff. Differences were also noted in how information technology usage and identity awareness influenced work connectivity for the two groups. The results indicate that work connectivity is often unavoidable, and managing its impact is essential to mitigate adverse outcomes on employee well-being and organizational productivity. These results can aid policymakers and leaders in facing the implications of work connectivity beyond regular hours to foster a healthier work environment.
Keywords: work connectivity, employee attitudes, employee behavior, non-office hours
Impacts of Work Connectivity during Non-office Hours on Employee’s Attitudes and Behaviors: A Comparative Case between General Staffs and Executives in Educational Institutions in Shandong Province, China
6419200007 – Chen Xiangzhi 2567 (2024) Impacts of Work Connectivity during Non-office Hours on Employee’s Attitudes and Behaviors: A Comparative Case between General Staffs and Executives in Educational Institutions in Shandong Province, China วิทยานิพนธ์ (Thesis), Advisor: รศ. ดร.ไชยนันท์ ปัญญาศิริ – Assoc. Prof. Dr. Chaiyanant Panyasiri, ปริญญาเอก (Doctorate Degree), บัณฑิตวิทยาลัย (Graduate School), ปรัชญาดุษฎีบัณฑิต สาขาวิชาการจัดการ – Doctor of Philosophy Program in Management, ปร.ด. การจัดการ – Ph.D. in Management, Bangkok: Siam University