| Title: | Exploring Sales Operations, Strategies, and Performance: A Comprehensive Analysis of Infocom Solutions Pvt. Ltd. |
| Author: | Shreeshu Chimariya |
| Advisor: | ดร. ชุติมาวดี ทองจีน – Dr. Chutimavadee Thongjeen |
| Degree: | Bachelor of Business Administration Program in Finance and Investment (International Program) |
| Major: | B.B.A. Finance and Investment (International Program) |
| Faculty: | บริหารธุรกิจ (Business Administration) |
| Semester/Academic year: | 2/2566 (2023) |
Abstract
This report entitled ‘Exploring Sales Operations, Strategies, and Performance: A Comprehensive Analysis of Infocom Solutions Pvt. Ltd’ is a report of the Cooperative education conducted at Infocom Solutions Private Limited. The main objective of this cooperative education is to make the student familiarize with the real life working experience. This cooperative education report portrays the working experience of various tasks performed as an officer – business promotion; Sales Associate. Furthermore, it plays a critical role for the student to implement their theoretical knowledge in the practical world. This report covers Infocom Solutions Private Limited’s whole operations, with an emphasis on its four verticals: call center solution, bulk SMS service, digital media marketing, and exclusive selling of the e-learning platform Skillsoft Percipio in Nepal. However, it is oriented to the sales and marketing perspective, representing the majority of my activities within the firm.
As a Sales Associate at Infocom Solutions, the major responsibilities were generating sales growth through prospecting, delivering targeted sales pitches, and closing agreements. In addition, emphasis was placed on developing strong client connections and maintaining customer satisfaction.
Keywords: Cold calls, Visits, Pitch, Lead, Conversions, Negotiation
Dr. Chutimavadee Thongjeen, บธ.บ. การเงินและการลงทุน (หลักสูตรนานาชาติ) – B.B.A. Finance and Investment (International Program), บริหารธุรกิจ (Business Administration), บริหารธุรกิจบัณฑิต สาขาวิชาการเงินและการลงทุน (หลักสูตรนานาชาติ) – Bachelor of Business Administration Program in Finance and Investment (International Program), 2/2566 (2023)