| Title: | Crafting a Seamless Multilingual Experience: A Project Management Internship at Andovar Localization |
| Author: | Sarocha Sachanakul |
| Advisor: | Mr. MD. Sabbir Hossain |
| Degree: | Bachelor of Business Administration Program in International Business (International Program) |
| Major: | B.B.A. (International Business) |
| Faculty: | International College |
| Semester/Academic year: | 3/2567 (2024) |
Abstract
This cooperative education report combines real-world work experience with the outcomes of a 20-week internship at Andovar, an international localization and media services company. The main objective of the internship was to gain valuable insights into the project management department while bridging academic knowledge with professional practice in a multicultural setting. During the internship, the focus was on developing project coordinational skills, understanding localization workflows and supporting cross-functional collaboration across departments with some key responsibilities ranging from managing stakeholder communication to financial aspects. In addition to these responsibilities, the internship also led to the identification of certain challenges in the onboarding process for interns, particularly regarding clarity, training materials and tool usage. As a result, a study was conducted with the aim of evaluating the effectiveness of the existing onboarding process, identifying gaps and challenges faced by interns and project managers, proposing a structured onboarding manual to standardize workflows and improve efficiency. The findings of the study indicate that a comprehensive playbook with step-by-step instructions, role-specific examples, and FAQs could significantly reduce repetitive guidance, increase intern confidence, and even streamline integration in the company’s workflows. Through this process, practical skills were gained in project management, knowledge documentation and organizational efficiency – skills essential for future professional growth in the project management field.
Keywords: Andovar, Localization Services, Onboarding Process, Project Management, Cross-Cultural Work Environment
Mr. MD.Sabbir Hossain, บธ.บ. (ธุรกิจระหว่างประเทศ) – B.B.A. (International Business), วิทยาลัยนานาชาติ (International College), หลักสูตรบริหารธุรกิจบัณฑิต สาขาวิชาธุรกิจระหว่างประเทศ (หลักสูตรนานาชาติ) – Bachelor of Business Administration Program in International Business (International Program), 3/2567 (2024)
