July 2, 2026
| Title: | From Business Development to Immigration Consulting: Building Digital Immigration Infrastructure at Issa Compass |
| Author: | Sameep Rajkarnikar |
| Advisor: | ดร.หญิง ซานี่ – Dr. Yhing Sawheny |
| Degree: | Bachelor of Business Administration Program in Marketing (International Program) |
| Major: | B.B.A. Marketing (International Program) |
| Faculty: | Business Administration |
| Semester/Year: | 2/2568 (2025) |
Abstract
The report entitled “From Business Development to Immigration Consulting: Building Digital Immigration Infrastructure at Issa Compass” focuses on how Issa Compass, a Bangkok- based immigration technology startup, has been building a real-time platform to simplify Thai visa applications for international clients. This cooperative education report contains the working experience of different tasks carried out first as a Business Development Associate and later as an Immigration Consultant, primarily involving client acquisition, case management, and operational support for the company’s visa application process. The objectives of the study include: (1) to implement theoretical knowledge learned in the field of marketing and business administration, (2) to gain a deeper understanding of client acquisition and case management strategies in the immigration technology industry, and (3) to analyze the effectiveness of business development and operational processes in improving client conversion and satisfaction. Working as an intern, the main duties performed included conducting client and partner conversations, designing growth experiments, managing immigration cases from intake to resolution, and coordinating with cross-functional teams. All the duties and responsibilities assigned during the cooperative education are explained in detail in this study. The internship period involved working under high-pressure situations, especially during the transition between the Business Development and Immigration Consulting roles, where accuracy and quick turnaround were critical to maintaining client trust. These challenges were managed effectively with close supervision and continuous learning. The experience significantly improved skills in client communication, case management, problem- solving, and cross-cultural collaboration. This practical cooperative education program also helped in understanding the dynamics of the immigration technology industry, client behavior, and the growing importance of digital infrastructure in modern immigration services.
Keywords: Business development, immigration technology, client acquisition, case management, digital infrastructure
6508040061 Sameep Rajkarnikar, 2568 (2025), ดร.หญิง ซานี่ – Dr. Yhing Sawheny, บธ.บ. การตลาด (หลักสูตรนานาชาติ) – B.B.A. Marketing (International Program), โครงงานสหกิจศึกษา (Co-op), บธ.บ. การตลาด (หลักสูตรนานาชาติ) – B.B.A. Marketing (International Program), Siam University, Bangkok, Thailand – มหาวิทยาลัยสยาม กรุงเทพมหานคร ประเทศไทย
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