Title: A Case Study of the Impact Factors of Employee Productivity in Remote Work Environments at Chengzhou Tech Company
Author: Zhang Xiyao
Advisor: Dr. Zhang Li
Degree: Master of Business Administration
Major: International Business Management
Faculty: บัณฑิตวิทยาลัย (Graduate School)
Academic year: 2567 (2024)
Published: Asia Pacific Journal of Religions and Cultures Vol. 8 No. 2 (July-December 2024) Click
Abstract
The onset of the 21st century marked a significant shift in the way organizations operate, particularly with the advent of digital technologies that enable remote work. This shift has been notably prominent within global tech companies, which often pioneer changes in work environments. Employees of Chengzhou Tech Company face difficulties in adapting to the remote technology provided by the company, resulting in a significant decrease in job satisfaction. The objectives of this study were: 1) To examine the relationship between perceived usefulness of technology and employee productivity in remote work settings. 2) To examine the relationship between perceived ease of use of technology and employee productivity in remote work settings. 3) To examine the relationship between job satisfaction and employee productivity among remote workers in the technology sector.
This study adopted the quantitative research method and explored the relationship between technology acceptance, job satisfaction, and employee productivity of remote workers in Chengzhou Technology Company based on the technology acceptance model. The questionnaire collection period lasted for four weeks, after which 850 responses were received, 800 were deemed valid, and the valid response rate of the completed survey was thus approximately 94.12%.
This study found that: 1) The perceived usefulness of technology strongly influences employee productivity. 2) The perceived ease of use of technology was also shown to significantly affect productivity. 3) Job satisfaction was confirmed to have a positive impact on productivity. Based on these findings, the study proposed three key strategies aimed at enhancing productivity in remote work environments, that were: 1) Investments in specific, outcome-oriented technologies that are aligned with the workers’ needs of use of technology, 2) Selecting tools that are intuitive and providing comprehensive training to ensure all employees are proficient in using these technologies. 3) Fostering better communication, promoting work-life balance, and recognizing employee achievements.
In conclusion, the study successfully addressed the research questions by demonstrating how the elements of technology acceptance and job satisfaction influence productivity in remote work scenarios. The implementation of the recommended strategies based on these findings could not only solve the identified issues but also significantly enhance overall job satisfaction, thereby creating a more efficient and contented workforce. These conclusions offer valuable insights for tech companies looking to optimize their remote work policies and practices.
Keywords: technology acceptance model, job satisfaction, employee productivity, remote work, environment
A Case Study of the Impact Factors of Employee Productivity in Remote Work Environments at Chengzhou Tech Company
6317195047 Zhang Xiyao 2567 (2024) A Case Study of the Impact Factors of Employee Productivity in Remote Work Environments at Chengzhou Tech Company สารนิพนธ์ (Independent Study), Advisor: Dr. Zhang Li, ปริญญาโท (Master’s Degree), บัณฑิตวิทยาลัย (Graduate School), Master of Business Administration, International Business Management, Bangkok: Siam University
Academic Year 2023, Graduate School 2023, IMBA, IMBA 2023, Independent Study, Independent Study 2023, Master of Business Administration, Master of Business Administration (International Program) 2023, Master of Business Administration 2023, ปริญญาโท (Master’s Degree), บัณฑิตวิทยาลัย (Graduate School), Master of Business Administration,International Business Management