Enhancing Operational Efficiency in Kathmandu Dairy: Bridging Tradition and Innovation

Last modified: June 24, 2025
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Title: Enhancing Operational Efficiency in Kathmandu Dairy: Bridging Tradition and Innovation
Author: Mr. Sampanna Maharjan
Advisor: ดร.หญิง ซานี่ – Dr. Yhing Sawheny
Degree: บริหารธุรกิจบัณฑิต สาขาวิชาการตลาด (หลักสูตรนานาชาติ) – Bachelor of Business Administration Program in Marketing (International Program)
Major: บธ.บ. การตลาด (หลักสูตรนานาชาติ) – B.B.A. Marketing (International Program)
Faculty: บริหารธุรกิจ (Business Administration)
Semester/Academic year: 2/2567 (2024)

Abstract

     This report provides a complete account of my cooperative education experience at Kathmandu Dairy Pvt. Ltd., one of Nepal’s leading dairy product manufacturers. As an intern in the operations and inventory department, I was responsible for supporting inventory tracking, improving internal documentation processes, and assisting in interdepartmental coordination, particularly between the storeroom and accounts team.
This report reflects on the key responsibilities I undertook during the internship, allowing me to gain hands-on experience in inventory management, digital reporting, and operational planning. I contributed to the design and implementation of a digital system using Google Forms and Sheets, aimed at reducing stock discrepancies and enhancing workflow efficiency. I also engaged with various departments to support communication and data accuracy in raw material and packaging usage.
Finally, this report demonstrates how even small-scale digital interventions and effective coordination can improve operational efficiency in the FMCG sector, emphasizing the importance of innovation, structure, and real-time data management in traditional industries like dairy.

Keywords: Bulk SMS, sales strategy, digital marketing, client engagement, market research, business communication.


Sampanna Maharjan 6408040036, Advisory by: ดร.หญิง ซานี่ – Dr. Yhing Sawheny, บธ.บ. การตลาด (หลักสูตรนานาชาติ) – B.B.A. Marketing (International Program), บริหารธุรกิจ (Business Administration), บริหารธุรกิจบัณฑิต สาขาวิชาการตลาด (หลักสูตรนานาชาติ) – Bachelor of Business Administration Program in Marketing (International Program), 2/2567 (2024)

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