Managing the CSD department of NIMB bank

Citation

Poudel, Bhawana. (2020). Managing the CSD department of NIMB bank. (Cooperative Education). Bangkok: Siam University.

Abstract

The purpose of this collaborative report, “Managing CSD department of NIMB,” is to provide an in-depth analysis of bank’s performance, financial position, and future prospects. It is based on the learning and findings from the internship. I was given the responsibility of serving as the junior staff at CSD department on NIMB bank from January 25 2023 to May 11, 2023. Opening and closing accounts, processing transactions, providing information about bank products and services and assist with resolving any issues and concerns that customers may have are the major duties of mine as an intern. The customer department staffs are often the first point of contact for customers, and they play a key role in ensuring that customers have a positive experience with the bank.

After finishing my internship, I realized that working in a professional setting is both fascinating and challenging. Problems do arise, but they can be resolved by the intern working with the supervisors’ guidance. Students learn more about how business works and how to live professionally, both of which are essential for better career development and profession.

The foundation of NIMB is essentially the solid notion of social justice and equity. This report includes background for the NIMB default profile. After the internship was over; I discovered that one of the bank’s main fundamental issues was the improper compilation and maintenance of files. I saw that the improper allocation of manpower and labor was one of the factors contributing to this issue. As an intern, I gave it my all to make this internship experience wonderful.

Keywords: CSD department, financial position, career development, files compilation. Social justice.

Managing the CSD department of NIMB bank

Faculty of Business Administration, Siam University, Bangkok, Thailand