The Organizational Resilience of High-tech Companies in the Current International Business Environment – A Case Study of Huawei in Yunnan

Last modified: September 18, 2023
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Project Title: The Organizational Resilience of High-tech Companies in the Current International Business Environment – A Case Study of Huawei in Yunnan
Author: Miss Zhang Xichen
Advisor: Assoc.Professor Dr.Qiu Chao
Degree: Master of Business Administration (International Program)
Major: International of Business Management
Faculty: Graduate Schools
Academic year: 2023
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Proceedings
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The 15th National and International Academic Conference “Creating Shared-Value and Innovation for Sustainability” 18-20 January 2023

Citation

Zhang, Xichen. (2023). The organizational resilience of high-tech companies in the current international business environment – A case study of Huawei in Yunnan (Master’s independent study). Bangkok: Siam University.


Abstract

The international business environment shows characteristics of uncertainty and crisis, and high-tech companies need good organizational resilience to resist crises. The objectives of the study are as follows: 1. To explore the behaviors and factors that play a role in forming and promoting organizational resilience; 2. To determine the regulating variables of organizational resilience. The research object is Huawei, including ten interviewees from the Huawei Yunnan branch, Huawei-related literature, and enterprise data.

The research adopted qualitative analysis. The research methods are case study, literature method, and interview method. Footed on the contingency theory, resource-based view, and dynamic capabilities theory, the author used the structured data analysis method and frame coding method to analyze the experience of Huawei’s successful response to the crisis and obtained the theory and method to improve organizational resilience for high-tech companies. The finding and conclusion show that: 1. The behaviors and factors that promote organizational resilience can be summarized as crisis warning, resilience mobilization, strategic adjustment, resilience effect, resilience resources, and crisis awareness. They interact with each other to produce a dynamic and cyclic process that forms and improves organizational resilience; 2. Based on the framework of monitoring, responding, anticipating, and learning, the study obtained a model for regulating variables of organizational resilience. The regulating variables of organizational resilience include crisis awareness, self-criticism mechanism, resource redundancy, core technology capabilities, strategic forward-looking, learning from crisis events, etc. This model can be used to analyze the level of organizational resilience in high-tech companies. And enhancing these regulating variables can improve organizational resilience.

Keywords: crisis management, organization resilience, high-tech company, international business, Huawei.


The Organizational Resilience of High-tech Companies in the Current International Business Environment – A Case Study of Huawei in Yunnan

Master of Business Administration (International Program), Siam University, Bangkok, Thailand

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