The analysis of a causal model of learning organization on sustainable organizational performance of public IT companies in China: Knowledge management practices and innovation capability as multiple mediators

Abstract

This research aims to empirically examine the role of learning organization practices in enhancing sustainable organizational performance, utilizing knowledge management and innovation capability as mediating variables. The study was conducted in public IT companies across China, which is a vital sector for driving innovation and economic growth. A mixed methods approach was employed, with quantitative methods accounting for 70% and qualitative methods for 30% of the research. Purposive sampling was utilized to distribute questionnaires to 546 employees from 10 public IT companies. Statistical analysis was conducted using Structural Equation Modeling (SEM). The findings indicate that learning organization practices significantly influence knowledge management practices (β = 0.785, p < 0.001) and innovation capability (β = 0.405, p < 0.001). Furthermore, knowledge management practices positively contribute to sustainable organizational performance (β = 0.541, p < 0.001), while innovation capability also has a positive effect (β = 0.143, p < 0.001).
Moreover, knowledge management practices partially mediate the relationship between learning organization practices and sustainable performance, with a total effect of 0.788 (p < 0.001). The mediating role of innovation capability is also significant, with a total effect of 0.422 (p = 0.045). The study further includes qualitative in-depth interviews with 20 managers from 10 IT companies across five regions in China: East, South, West, North, and Central. Senior managers were selected through a stratified sampling method to ensure comprehensive representation by including both the largest and smallest companies in each region. These findings underscore the critical role of learning organizations in promoting sustainability through effective knowledge management and innovation capabilities within the IT sector.

Keywords: learning organization; knowledge management practices; innovation capability; sustainable organizational performance

ผศ. ดร.มณีกัญญา นากามัทสึ, รศ. ดร.ไชยนันท์ ปัญญาศิริ และดร.ภัสสรกันต์ ทรัพย์มหาโชค – Asst. Prof. Dr. Maneekanya Nagamatsu, Assoc. Prof. Dr. Chaiyanant Panyasiri & Dr. Pattsornkun Submahachok. 2568 (2025).  The analysis of a causal model of learning organization on sustainable organizational performance of public IT companies in China: Knowledge management practices and innovation capability as multiple mediators. บทความ (Paper). ปริญญาเอก (Doctorate Degree). บัณฑิตวิทยาลัย (Graduate School). ปรัชญาดุษฎีบัณฑิต สาขาวิชาการจัดการ – Doctor of Philosophy Program in Management. ปร.ด. การจัดการ – Ph.D. in Management. Bangkok: Siam University