June 20, 2026
| Title: | Understanding the Dynamics of Compliance Workflows at Yoddha Lab Pvt. Ltd. |
| Author: | Sumedha Rijal |
| Advisor: | ดร. ชุติมาวดี ทองจีน – Dr. Chutimavadee Thongjeen |
| Degree: | Bachelor of Business Administration Program in Finance and Investment (International Program) |
| Major: | B.B.A. Finance and Investment (International Program) |
| Faculty: | บริหารธุรกิจ (Business Administration) |
| Semester/Year: | 2/2568 (2025) |
Abstract
This report titled Understanding the Dynamics of Compliance Workflows at Yoddha Lab Pvt. Ltd. presents a comprehensive overview of the 16-week Co-operative Education experience undertaken at Yoddha Lab as a Compliance Intern. The primary objective of the internship was to bridge the gap between theoretical knowledge and practical application in compliance monitoring, risk analysis, and regulatory operations within a SaaS platform.
During the internship period, responsibilities involved monitoring user communications to detect suspicious activities, conducting KYC verification, reviewing payment transactions, processing refunds, initiating account suspension procedures, and maintaining compliance documentation. Additionally, the role involved analyzing risks associated with new subscriptions, performing third-party verification, and supporting operational processes aligned with regulatory frameworks. The report identifies various challenges encountered during the internship period and how the practical solutions and alternative resources were implemented. Furthermore, the report provides recommendations to enhance compliance efficiency in the Calilio department.
Overall, the internship significantly strengthened both technical competencies and analytical skills while improving adaptability, problem-solving ability, and attention to detail. The experience provided valuable insights into real-world compliance operations and emphasized the importance of structured systems, effective communication, and proper documentation in ensuring organizational efficiency.
During the internship period, responsibilities involved monitoring user communications to detect suspicious activities, conducting KYC verification, reviewing payment transactions, processing refunds, initiating account suspension procedures, and maintaining compliance documentation. Additionally, the role involved analyzing risks associated with new subscriptions, performing third-party verification, and supporting operational processes aligned with regulatory frameworks. The report identifies various challenges encountered during the internship period and how the practical solutions and alternative resources were implemented. Furthermore, the report provides recommendations to enhance compliance efficiency in the Calilio department.
Overall, the internship significantly strengthened both technical competencies and analytical skills while improving adaptability, problem-solving ability, and attention to detail. The experience provided valuable insights into real-world compliance operations and emphasized the importance of structured systems, effective communication, and proper documentation in ensuring organizational efficiency.
Keywords: Compliance, KYC, Refund
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