June 21, 2026
| Title: | Financial Accuracy and Operational Efficiency in Thailand’s Destination Management Industry: A study at Arihant Thailand Co. Ltd |
| Author: | Prerika Oli |
| Advisor: | ดร.ศรีสุดา จงสิทธิผล – Dr. Srisuda Chongsithiphol |
| Degree: | Bachelor of Business Administration Program in Finance and Investment (International Program) |
| Major: | B.B.A. Finance and Investment (International Program) |
| Faculty: | Business Administration |
| Semester/Year: | 2/2568 (2025) |
Abstract
This report presents a comprehensive summary of my internship experience at Arihant Thailand Co., Ltd. The main objective of this report is to understand how business operations are managed within a service-oriented organization, to gain practical knowledge of financial and accounting processes, to develop an understanding of operational management, and to apply theoretical knowledge to real-world professional situations. During my internship, I was actively involved in both financial and operational functions of the organization under the supervision of my General Manager. My responsibilities in the finance area included managing outgoing payments and accurately recording them in the company’s software system for financial tracking. This provided me with practical exposure to accounting processes and finances in a real business environment. In addition to financial responsibilities, I played an active role in operational management, particularly in designing cost-effective and reliable travel packages for Indian clients. I also coordinated with suppliers, including hotels, transporters and sightseeing agencies to arrange services and negotiate appropriate pricing based on customer requirements. Furthermore, I was entrusted with responsibilities related to a major international event, Tomorrowland, scheduled to take place in Pattaya. My role involved handling financial aspects 4 related to event ticketing and hotel arrangements, which enhanced my ability to manage high-value transactions and work with large-scale event planning operations. Additionally, I supported marketing activities by creating customer feedback videos and other promotional content for social media platforms, which helped me develop creative and digital skills. Overall, this internship has significantly contributed to my professional development enabling me to strengthen my financial, operational, and interpersonal skills while bridging the gap between academic knowledge and practical application.
Keywords: Financial management, operations management, customer service, event management, social media, tourism
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