Fundamentals of customer management and data handling of Siprabi Securities

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Project Title: Fundamentals of customer management and data handling of Siprabi Securities
Author: Mr. Sanket Amatya
Advisor: Dr. Parham Porouhan
Degree: Bachelor of Business Administration (International Program)
Major: Finance and Banking
Faculty: Business Administration
Semester / Academic year: 2/2020

Citation

Amatya, Sanket. (2020). Fundamentals of customer management and data handling of Siprabi Securities. (Cooperative Education). Bangkok: Siam University.


Abstract

This Cooperative report entitled “Fundamentals of customer management and data handling of Siprabi Securities” is aimed at examining the work culture and the operations of stock broker. The objectives of the study are: a) to learn the process of trading, b) gain an overall work experience in all the departments, c) develop network with multiple people and d) get insight regarding the potential of stock market. With the firm as per my request I was assigned to multiple departments on a rotation method. With this although my primary work revolved around costumer service I did get to learn and experience about the work performed in other departments.

Upon the completion of the internship period, it was found that the experience was facilitated by the means of practical learning and theories concerning the stock price movement, company fundamental, technical and fundamental analysis and stock market sentiments. Under this the learning pattern includes the importance of the market’s sentiments and its sensitivity towards the price of stock, setting target price with the help of analysis, gathering information regarding stocks and developing relationship with others. These are really important to be able to successfully trade Fundamentals of customer management and data handling of Siprabi Securities and prevent going into loss. Development of relationship with the staffs and the customers and development of public relation has also been a crucial part during the internship period.

Keywords: Stock Market, Analysis


Fundamentals of customer management and data handling of Siprabi Securities

Faculty of Business Administration, Siam University, Bangkok, Thailand

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