*Pending ไฟล์ไม่มี Watermark และ Bookmarks Client service at Ads Market Pvt. Ltd

Last modified: June 29, 2023
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Project Title: Client service at Ads Market Pvt. Ltd
Author: Mr. Harshit Agarwal
Advisor: Asst. Prof. Dr. Kanjana Mahattanatawee
Degree: Bachelor of Business Administration (International Program)
Major: Marketing
Faculty: Business Administration
Semester / Academic year: 2/2022

Citation

Agarwal, Harshit. (2022). Client service at Ads Market Pvt. Ltd (Cooperative Education). Bangkok: Siam University.


Abstract

In my cooperative education at Ads Market Pvt Ltd, I worked as a Client Service Officer (CSO) where my primary responsibilities included regular communication with clients, understanding their requirements, and creating content calendars. I learned how to coordinate with cross-functional teams and ensure the successful execution of creative projects. Throughout my journey, I gained valuable skills in communication, time management, and problem-solving.

During my time at Ads Market, I faced challenges such as improper management communication, lack of training for new employees, and limited resources. To overcome these challenges, I took the initiative to communicate directly with HR and management, sourced additional resources when needed, and implemented a daily task management system. These actions helped improve efficiency and effectiveness in client servicing.

Through my cooperative experience, I acquired practical knowledge of digital marketing strategies, such as SEO analysis, social media advertising, and content management. I also developed skills in client relationship management, handling multiple clients simultaneously, and prioritizing tasks.

Overall, my cooperative education at Ads Market Pvt Ltd provided me with real-world exposure to the digital marketing industry and allowed me to apply the principles and techniques learned during my academic studies. I gained valuable insights, enhanced my skills, and grew both personally and professionally. Despite the challenges encountered, I actively sought solutions and continuously strived to deliver the best results for clients. This experience has paved the way for future career growth and a deeper understanding of the marketing industry.

Keywords:  digital marketing, marketing agency, marketing strategy.


Marketing and Customer Relationship at E-Digital Nepal

Faculty of Business Administration, Siam University, Bangkok, Thailand

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