Study on Influence Factors of Employee Satisfaction in Chengdu HT Hotel

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Title:
Study on Influence Factors of Employee Satisfaction in Chengdu HT Hotel

Author:
Wang Yuancheng

Advisor:
Prof. Dr. Li Chunyou

Degree:
International Business Management

Major:
Master of Business Administration

Faculty:
บัณฑิตวิทยาลัย (Graduate School)

Academic year:
2566 (2023)

Published:
National and International Academic Conference “Creating Shared-Value and innovation for sustainability” pp.2309-2319  PDF  https://mba.siam.edu/proceedings15/  


Abstract

With the continuous progress of society and the increasingly fierce competition among enterprises, the importance of talent competition has become increasingly prominent. Enterprise managers have also become increasingly aware of the importance of employee management, and management concepts are gradually changing. From encouraging employees to create more value, promoting enterprise development, gradually shifting to improving employee satisfaction and advocating for the common development of enterprise employees. So, this paper has the following two research objectives: 1) To analyze the current situation of employee satisfaction in Chengdu HT hotel; 2) To explore the influencing factors of employee satisfaction in Chengdu HT Hotel.

The research object of this paper is the HT Hotel in Chengdu. This paper adopts a quantitative research method and distributing a total of 70 survey questionnaires.

Through investigation and research, this paper found that: 1) There are the following issues with employee satisfaction at Chengdu HT Hotel: insufficient emphasis on human resource planning, inadequate training and evaluation mechanisms, unreasonable use of performance evaluation results, insufficient salary fairness, failure to motivate based on hotel strategic goals, and incomplete corporate culture construction;2)salary incentives, corporate culture, and career development, which affect employee satisfaction at Chengdu HT Hotel.

Keywords: Chengdu HT Hotel, two-factor theory, Employee Satisfaction


Study on Influence Factors of Employee Satisfaction in Chengdu

6417195011 

Academic Year 2023, Graduate School 2023, IMBA, IMBA 2023, Independent Study, Independent Study 2023, Master of Business Administration, Master of Business Administration (International Program) 2023, Master of Business Administration 2023, ปริญญาโท (Master’s Degree), บัณฑิตวิทยาลัย (Graduate School), Master of Business Administration,International Business Management

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