Analysis of Credit Department at Siddhartha Bank Ltd.

Last modified: December 17, 2021
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Project Title: Analysis of Credit Department at Siddhartha Bank Ltd.
Author: Miss Bina Lama
Advisor: Ajarn Sumaia Farzana
Degree: Bachelor of Business Administration (International Program)
Major: Finance and Banking
Faculty: Business Administration
Semester / Academic year: 2/2020


Lama,Bina. (2020). Analysis of credit department at Siddhartha Bank Ltd. (Cooperative Education). Bangkok: Siam University.


This project report entitled “ Analysis of Credit Department at Siddhartha Bank Ltd. (SBL)” at Kuleshwor has the goal to examine the Credit Department of a commercial bank. The main objective is to explore new facts and understand realities of how an organisation functions and gain practical experience in the related field. This report aims to provide an overview of the credit department’s functions, significance, and procedures. In particular, this report will discuss my fourteen-week internship at Siddhartha Bank Ltd. in the Credit department and Customer Service departments (CSD), which began on August 17, 2020 and ended on November 23, 2020.This internship program is to ensure that the students will get exposure involving real working life, enable students to develop a deeper understanding of the course which they are undertaking and to provide the appropriate work related training to them in the field of their career choice. This further helps students to expose themselves to the real world where they can apply their theoretical knowledge.

While preparing this report it has been tried to reveal the insights of the Credit Department, and CSD of the bank a few recommendations were also prescribed based on the learning and observation. Various activities were performed in the CSD and credit department under the guidance of the supervisors of the respective departments during the internship. During this period of the internship, I have studied various articles online in attempts to understand the department I am working in (websites like Investopedia), loans and how they are processed, Nepal Rastra Bank’s (NRB) circulars along with SBL’s loan product papers and credit bulletins.This was a chance to develop and focus on improving competencies and skills in my career, which I took full advantage of.

Keywords:  Credit Department, Customer service, Theoretical knowledge, Work-trainings, Exposure, Career Field.

Analysis of Credit Department at Siddhartha Bank Ltd.

Faculty of Business Administration, Siam University, Bangkok, Thailand

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