Assessment of Insurance Process and Policies at IME General Insurance

Last modified: December 28, 2021
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Project Title: Assessment of Insurance Process and Policies at IME General Insurance
Author: Ms. Shivani Gautam
Advisor: Aj. Somsak Nontaganok
Degree: Bachelor of Business Administration (International Program)
Major: Finance and Banking
Faculty: Business Administration
Semester / Academic year: 2/2020


Gautam, Shivani. (2020). Assessment of insurance process and policies at IME General Insurance. (Cooperative Education). Bangkok: Siam University.


The internship was carried out for the partial fulfillment of the Bachelors of Business Administration (BBA) program under Siam University and Kathmandu College of Management.

This report provides all the information about the work and the details that were learned by the intern at IME General Insurance (IGI). The general objective of this assignment includes: (1) to study the different types of services and policies provided by IGI, (2) to gain knowledge about the cases of the insurance claim and renewal policy, (3) To explore and implement the theoretical knowledge practically before entering as an employee and (4) to evaluate the quality of service and insurance process. The internship was for a period of 16 weeks starting from 9th August 2020 to 27th November 2020.

Among several departments in IGI, I was assigned to work as an intern in the department of finance, underwriting and agency service, where I got a lot of opportunities to understand several concepts related to the operation done in each department. Also, I got some ideas about claim settlement, reinsurance, insurance process, and financial management. Upon the completion of the internship, it was found that problem was resolved utilizing certain social skills and selfdetermined learning. Finally, this report is prepared based on the experiences and observation at IME General Insurance.

Keywords:  General Insurance, Reinsurance, Underwriting.

Assessment of Insurance Process and Policies at IME General Insurance

Faculty of Business Administration, Siam University, Bangkok, Thailand

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