Research on Evaluation System of Social Responsibility of Public Enterprises

Citation

Zhang, Dongsheng. (2019). Research on evaluation system of social responsibility of Public Enterprises. (Independent study, Master of Business Administration). Bangkok: Siam University.

Abstract

Public enterprise is an industry that provides public goods and services necessary for the production and life of the public in the society. It has the characteristics of public welfare, natural monopoly, the totality and non-selectivity of consumers. Therefore, the public enterprise should undertake the social responsibility with broader content and stricter requirements. The purpose of this paper is to establish a set of Social Responsibility Evaluation Methods of public enterprises, which can provide references for enterprises, third-party institutions and State-owned Assets Supervision and Administration Commission (SASAC) to assess public enterprises.

In order to better guide the public enterprises to effectively fulfil their social responsibilities and promote the public enterprises to set an better example for other enterprises, this paper first analyses the connotation of public enterprises, then on the basis of defining their connotation, analyse the basic characteristics of public enterprises. Based on the characteristics of public welfare, natural monopoly and consumer totality of public enterprises, this paper discusses the connotation of social responsibility of public enterprises. Also, defining the content of social responsibility of public enterprises from the stakeholders perspective, this paper explores the universality and particularity of social responsibility of public enterprises. The social responsibility of public enterprises can be divided into the following six points: 1. The responsibilities of public enterprises to employees; 2. The responsibility of public enterprises to consumers; 3. The responsibilities of public enterprises to business partners; 4. The responsibility of public enterprises to the community; 5. The environmental responsibility of public enterprises; 6.The responsibility of public enterprises to the government.

In this paper, according to the principles of guidance, clarity and oparability, and referring to the evaluation systems and guidelines of corporate social responsibility at home and abroad, such as SA8000, ISO26000, CSC9000T and “Global Compact”, it constructs the evaluation index system of social responsibility of public enterprises combined with the relevant laws and regulations of China and the basic characteristics of public enterprises. The index system highlights the particularity and strictness of social responsibility of public enterprises from three aspects: index content, index requirements and index innovation. Data were collected in the form of questionnaire survey to provide data support for the determination of index weight. The comprehensive index method is used to construct the Social Responsibility Evaluation Model of public enterprises and design a scientific, reasonable and practical evaluation method.

Keywords: Corporate social responsibility, Evaluation Methods, Pubic Enterprise.

Research on Evaluation System of Social Responsibility of Public Enterprises

Master of Business Administration (International Program), Siam University, Bangkok, Thailand

Related:

• Analysis on the Network Marketing and Strategy Optimization of Starbucks in China
• Research on the Impact of China’s Population Aging on Residents’ Consumption
• Research on the Construction and Management of Echelon Talent in Growing Enterprises—Case Study on Mai Leite Nc Technology Limited Company
• Ali Pay and WeChat Pay Comparative Study in Bangkok
• Research on the Influence of Employee Social Network on Individual Performance
• An Impact Study on Consumer Experience and Buying Behaviors on Purchasing Apple Inc Products
• Study on the intermediary and regulating mechanism of paternalistic leadership on employee innovative behaviors in small and medium-sized enterprises
• Study on the relationship between employee satisfaction, knowledge sharing behavior and job performance