The research about the Correlation Between Human Resource Capital and Organizational Performance: the Intermediary Effect of Structural Capital and Relational Capital

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Project Title: The research about the Correlation Between Human Resource Capital and Organizational Performance: the Intermediary Effect of Structural Capital and Relational Capital
Author: Miss Zhu Li
Advisor: Associate Professor Dr. Qiu Chao
Degree: Master of Business Administration
Major: Business Administration
Faculty: Graduate Schools
Academic year: 2020
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Published:

Conference
Conference Proceedings
National and International Academic Conference “Innovation and Management for Sustainability” 9-10 July 2020

Citation

Zhu, Li. (2020). The research about the correlation between human resource capital and organizational performance: The intermediary effect of structural capital and relational capital. (Independent study, Master of Business Administration). Bangkok: Siam University.


Abstract

In a time after COVID-19, the global economic environment will change more rapidly. Companies face the impact of global competitors, especially high-tech companies, and profit margins continue to decline. For high-tech companies, how to improve the company’s operating performance to obtain more profits and build core competitiveness is a key that CEOs urgently need to understand.

In the face of competitive pressure in the era of globalization and meager profits, it is increasingly difficult for companies in the high-tech industry to operate. The question of how to improve the company’s overall operation and financial performance, and create organizational value, is essential issues that have managers concerned.

China’s economic growth model has gradually shifted from relying on traditional capital, such as labor and land, to being knowledge-oriented. Intangible assets such as knowledge and intellectual capital will become indispensable resources for the company. Therefore, companies should focus on investing in intellectual capital that can create higher value, and this research divides intellectual capital into three categories: Human resource capital, structural capital, and relational capital based on literature reviews.

This thesis focused on high-tech companies and explored the impact of human resource capital, structural capital, and relationship capital on organizational performance. This paper selected structural capital and relational capital as intermediary variables. It explored whether the structural capital and relational capital had an intermediary effect on human resource capital and organizational performance. For data analysis, the study adopted random sampling and collected 100 valid samples.

Through description, reliability and validity analysis, factor analysis, and regression analysis, the following research conclusioned: (1) Human resource capital, structural capital and relational capital have a positive impact on organizational performance; (2) Human resource capital on structural capital and relational capital has a positive effect; (3) Structural capital and relational capital have a positive intermediary impact on human resource capital and organizational performance equations.

Keywords: Human resource capital, relational capital, organizational performance.


The research about the Correlation Between Human Resource Capital and Organizational Performance: the Intermediary Effect of Structural Capital and Relational Capital

Master of Business Administration (International Program), Siam University, Bangkok, Thailand

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