| Project Title: | Taking OYO to Far-Western Nepal |
| Author: | Bikesh Shrestha |
| Advisor: | Dr. Parham Porouhan |
| Degree: | Bachelor of Business Administration (B.B.A.) (International Program) |
| Major: | Marketing |
| Faculty: | International College |
| Semester / Academic year: | 2/2018 |
Citation
Shrestha, Utsav. (2019). Client relationship management through feedbacks: A case study of International Sound Service. (Cooperative Education). Bangkok: Siam University.
Abstract
This internship has been conducted in OYO Rooms Nepal, South Asia’s largest Hotel Chain as a university requirement. Objectives of the internship includes: (1) toknow the functioning of different departments at OYO Rooms, (2) to work in Business Development Department, (3) to improve Sales Skills- Sales Pitch and Closures, (4) to know the demand and supply of OYO Rooms in Nepal. They are helping consumers in Nepal to get a comfortable stay away from home at a reasonable price. Thus building the supply chain to meet the demand of consumers in different cities of the country.
With the company, the student was assigned to work as an Intern, in the Business Development Department for 14 weeks. Upon the completion of the internship, it was found that the problem was resolved by the means of practical learning and theories concerning Psychology, Sociology, Consumer Behavior, Sales and Marketing. In this matter, the student is able to learn more about negotiation, innovating oneself to speak, delivery mindset approach and relationship management which are very important for future career development and profession.
Keywords: Business Development, Sales, Clients, Relationship Marketing.
Taking OYO to Far-Western Nepal
Faculty of Business Administration, Siam University, Bangkok, Thailand
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